Returns Policy

14 Day Returns Policy

At HyperLoq, customer satisfaction is our priority. If for any reason you are not satisfied with your purchase, we offer a return policy within 14 days from the date of receipt of the product.

Terms and Conditions:

1. Right of Return: Returns are accepted within 14 days from the date of receipt of the product.
2. Product Status: The product must be returned in its original condition, undamaged, and in its original packaging.
3. Proof of purchase: Please include your proof of purchase or invoice.
4. Return costs: Return shipping costs are borne by the customer, unless the product is defective or damaged upon receipt.
5. Refund: Once we receive and inspect the returned product, we will refund your purchase amount via the original payment method within 7-10 business days.

Return Procedure:

1. Contact us via email at info@old.hyperloq.com to receive return instructions.
2. Pack the product carefully to avoid damage during transport.
3. Send the package to the address provided to you via email.

If you have any questions about our returns policy or need further assistance, please do not hesitate to contact us at info@old.hyperloq.com.

Thank you for choosing Hyper Innovations EE!

Yours sincerely,
The Hyper Innovations EE team